You can choose to switch which cameras are supported on a subscription by selecting them in the Manage Device section. Go to device Setting, select Parameters, and select your System Type. If it is not enabled, please enable it. To view your cloud storage recordings: Make sure your mobile device is connected to the new Wi-Fi Network. You can set the ranges however you want, but it is recommended that the Auto mode has the smallest temperature range difference, Eco would be wider, and Away mode will be the widest range. For a stronger mount, screw the Robbis bottom metal mounting plate into the surface (e.g., wall or ceiling), and then watch as the magnetic bottom of the camera snaps securely into place. You may then proceed to follow the same initial pairing process. b. i. Note: all videos and photos will remain on the same storage duration based on the active plan at the time the media was captured. 1. b. 1. Yes, it has IR (Infrared) Night Vision. Hold the reset button for 10 seconds or until you hear the reset tone. Download the Momentum Smart Thermostat App. During the reset sequence, the LED indicator light on the front of the camera will first display a solid red, then blinking red and blue. 4. ii. More information on how to do this here. You do this by matching the box contents with the list of "What's Included" or Whats in the box on the side of the box! The device will switch to night vision mode automatically. Only one trial period is eligible per Momentum account. Select from the options and remember to save the rule once finished. (Momentum does not track location of our users, but this is an Android system requirement for pairing that cannot be bypassed.). Why is my momentum app not working? Use the Up or Down arrows to increase or decrease the cool temperature value. The most common reason is that the garage opener is not compatible with the Niro device. Therefore, we recommend that it be used indoors or in an area protected from the elements. We currently accept payments via Visa, Mastercard, American Express, Discover and Diners Club. The feed may take a few seconds to load, but will take longer depending on the network speed. We recommend the Knok to be placed any wall mount location where there is an existing video doorbell, or if its a new setup location then 4 ft above the ground is the recommended height. Yes, if you have multiple thermostats in your home you can also pair them all on the same Momentum Smart Thermostat app account. Please follow these setup instructions here for further details. Note you will not be able to hear any audio coming from the camera while the microphone icon is selected (similar to a walkie-talkie function). If the Aria is still connected to the internet, you may restart/reset the device from the app. 2) Open the app and select Axel. These Videos might help. Hope to be useful, Have a nice day! Yes! - Open the rubber cap from the side labeled OPEN. Make sure your transformer is supplying 16-24V power. Hold the phones camera over the QR code. Don't worry, we've got you covered: Please forward the email you received with the verification link to info@momentum-cam.com and we'll have your email account verified. 2. After the thermostat is turned on, go to the device settings icon, select WiFi, and enter your WiFi credentials. Niro Wi-Fi Garage Door Controller with Built-in Camera. Here are the links for the manuals. With either option, you can easily share your recorded videos and photos with friends or family, or even yourself! Check that you have a strong Wi-Fi signal around the doorbell. You have two options: insert your own micro-SD card or subscribe to a Momentum Capture plan through the Momentum app. A. If the issue cannot be resolved, wed be happy to send a replacement per our warranty. Make sure you remember the password! This is your Momentum Apps home screen where you can view and access all of your paired devices. Go to your dashboard and select the tile that matches up with the camera taking the feed you want to see. However, make sure the doorbell can be positioned to view the area you care can see. Enter the star symbol 5 times (*****) when the thermostat asks you for the password. To easily remove the color case, stretch one or both sides of the case outward to release the clamps, then pull the case out. How do you connect an axel Momentum camera? Next, identify the correct terminals on your garage opener, which are the same ones used for your wall remote console. 1. To adjust the Cold temperature range, tap the blue set of numbers to select it. 3. Simply search for Momentum on the Google Play Store (for Android devices) or the Apple App Store (for iOS devices). This is most likely related to a pairing issue. Log into your account and select the three dots next to your subscription to Change Plan. Select the Camera option and follow the prompts. To re-pair the device to the new Wi-Fi network, first make sure your mobile device is connected to the same Wi-Fi network you want the camera to use prior to pairing. Check that you are in an area with a strong Wi-Fi signal. All subscription downgrades take affect at the end of your current billing cycle. You can also check out our How To videos, and the downloadable pdf instruction manuals on each product page. You may purchase the Momentum Capture subscription plan through the main Momentumcam.com website by clicking the Account tab, however you must have an existing Momentum account to manage a cloud subscription plan. Hold this down for at least 10 seconds. Install the thermostat. The icon will look like this: Changing your WiFi network is easy and your thermostat will remain registered to your account. You can purchase a Momentum Capture subscription plan through directly in the app or on the main Momentum.com website by clicking the My Account tab. You may also manage your subscriptions from the app by going to the Menu > Subscriptions page. It should make a clicking noise once securely placed. We usually process your order within one business day. Make sure you turn off the Night Vision option in the settings if you still plan to do so. News & Deals | Sign Up Terms of Use Privacy Policy App Privacy Policy Warranty Shipping Facebook Twitter Instagram YouTube Help FAQ These settings can be adjusted from the Momentum app. Find your chime box and remove the cover to see if there are wires connected to it. 2. If the chime kit wires are not fastened securely, its possible the doorbell is not being supplied with enough power to run all its operations. Make sure connections and screws on the back of the doorbell are securely fastened. Once the schedule time arrives, the thermostat will automatically set the temperature range to the set Timing values. Please visit ourMomentum Capture pageby clicking on the "Momentum Capture" tab in the navigation bar or reach out to our team athelp@momentumcam.com. b. c. Transformer with 16-24V AC Luckily this function is controlled from the live view camera screen, where you already are! Select Settings, then tap the SIREN tab. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us Creators . If you think you are missing a part, please contact our Customer Service Team: Phone: 1-888-818-0436 (Monday through Friday 8am-5pm PST). On the tile, youll see the camera devices name at the top, and a recent image taken by that camera. This will take you directly to the live view screen. Included in the Momentum Axel product box are materials you can use to securely mount your camera: Included in the Momentum Robbi product box are materials you can use to securely mount your camera: This depends on what area you want the camera to view. If have a micro-SD card recording: First connect the USB cable to the camera device and power source. Following the trial period, your subscription will automatically renew until downgraded or cancelled. If successful, youll see the lights come on, followed by audio instructions to attempt to re-pair the device again. If all else fails, try re-pairing your thermostat. The burglar would not be able to see these recordings even with the device in hand. Currently we do not have a plan to allow 24-hr continuous recording, however the camera can track and record motion activity all day. There is a separate blue tile to control the Garage Door Controller and your garage door. Of course! ii. b. Email: help@momentumcam.com Phone: 1-888-818-0436 (Monday - Friday 8am-5pm, Sat/Sun 6am-3pm PST). This set range will continue all the way until the next Timing schedule or until you manually change the mode or temperature value on the thermostat. You will need to reset your device either from the app or the reset button inside the Arias camera. There could be several reasons. Once in the live view screen, tap on the microphone icon once on the bottom left corner. If you purchased your Momentum product in store, please return your product to the retailer provided that you are within their return period and follow their return policy. Make sure you have the latest app version available from the app store. Try to restart the app by force closing it and opening it back again. Remove the cap and insert the micro-SD card into the slot. Any advice or some tip how to solve the problem? Yes you can! Yes, and depending on your wall material you may need to include additional anchors when installing. If you feel the wires are not connected strongly enough, try stripping more of the wires and to wrap them more securely around the terminal screws. However, if the device is disconnected from the internet you may also reset the device by opening the camera on the Aria floodlight. Once its full, it will loop around and start overwriting starting from the oldest recorded data. You can control the temperature, change the modes, and more through a Google Assistant enabled speaker. This will take you directly to the live view screen. 1. From the Momentum app, select Pair device, then select Axel. Then select the Update Firmware button from the list. Please note however that all compatible openers have not been identified yet but we will be continuously updating this list as we learn more. The microSD card allows you to record a certain number of hours, and then the recording will loop around to the beginning and record over the earliest saved data. Tap on + or - key to adjust the temperature. Yes, you can. Robbi 1080P HD Smart Home Security Camera. Sure! These settings can be adjusted from the Momentum app. Your camera may have lost Internet connection. Make sure youve entered the correct Wi-Fi password. - There is a metal bracket that locks the micro-SD card in place. This means it is delaying the cooling or heating operations. While the Wi-Fi is being connected, the camera will show a blinked blue light. Some popular choices are: front door entry, babys bedroom, living room, and garage. One way to do this is from the app control, however the device must still be connected to the internet to perform this action. You do not need a memory card to record videos as every device now comes with a free 24hr video playback. Timing allows you to set temperature schedules for any time of the day of the week. Doing so will turn off the power to the floodlight.) How do you connect an axel Momentum camera? Sure! To edit the Auto range, start by taping the Edit button on the apps control screen. There will be a new garage control tile for the second door on your dashboard. 32GB = 36 hours, We have devoted an entire page to this topic! 1. Try to restart the App by force closing it and opening it back again. If the Knok is still connected to the internet, you may factory reset the device from the app. Refer to the Quick Start Guideand User Manual for more details. However, before you begin, it is recommended you place a conventional thermometer next to Meri thermostat as a benchmark. Go to the App menu and select the menu (3 blue lines) at the top left corner of the dashboard screen. You may only purchase the Momentum Capture subscription plan through the app and camera settings, however heres the link for more info about our plans: Momentum Capture. It will also depend on the size of the object you are trying to see as well as the environment you are in. If the issue cannot be resolved, wed be happy to send a replacement per our warranty. Tap on the tile to access the control and live view screen. 3. Update: The newer versions of the Momentum cameras work significantly better. Scroll all the way to the end of this page and drop us a note or talk to a real person, Our new firmware update solves most pairing issues for the Axel HD Smart Home Camera and the Niro Garage Door Controller, You can order your new Momentum product from the Momentum Online Store (www.momentumcam.com). The blue areas are active zones and the clear areas are inactive zones. All you need is a: 1. Make sure your thermostats power is on. Check your compatibility. b. Yes, with the exception of the older generation camera model (MOCAM-01/02/03) since it runs on a different Momentum app. a. If youre experiencing problems, call us and well help diagnose the issue. 3. If the light shows a blinking red light then you will have to reset the camera by holding down the reset button for 10 seconds. Momentum Capture allows you to record an unlimited number of recordings during the set storage duration that you purchase. You will not receive any notifications or recordings for the specific camera while this feature is turned on. This Niro is not meant for outdoor use, so we can only recommend they be used indoors. Note you will have to choose and de-select the microphone for long conversations. You can also rename your dashboard as you wish. Go to the menu and select the Activity option. If you would like an outdoor camera, we would recommend the Momentum Aria Floodlight which is a weatherproof floodlight and camera that protects the outside of your property. Here is the basic sequence of steps to follow. Yes! Momentum Capture allows you to save and view your cameras video and photo history. Momentum App 2.0 - Pairing A Device Part 1 - YouTube 0:00 / 1:24 Momentum App 2.0 - Pairing A Device Part 1 9,582 views Oct 7, 2020 28 Dislike Share Save Momentum Camera 2.08K. 3. 2. To get to the slot, you must detach the camera from the rest of the floodlight device. From the app, open the side menu bar and select the Settings option. Canceling your subscription may erase all saved video history associated to the subscription and cannot be undone. We have devoted an entire page to this topic! A Restart will allow you to retain the same settings, but a Reset will wipe the connection and Wi-Fi settings. If you have an Android phone, make sure that your phone's location setting is turned ON and the Momentum . On the back of the doorbell you will see a rubber button labeled RESET. Upgrading from your subscription storage duration will be begin immediately and your billing cycle will automatically start. Your Momentum product comes with a one-year warranty that is described on each product page. There could be a few reasons why the app is not opening/closing the garage door. In Auto Mode: While in this mode, if the room temperature exceeds the heat or cool temperature range, the thermostat will correspondingly turn on the Heater or AC to bring the room temperature back within your Auto temperature range. Momentum Capture allows you to record an unlimited number of recordings during the set time frame that you purchase. Momentum Axel HD Smart Home Security Camera Firmware Update Instructions Please confirm this is your camera Step 1 Confirm your camera matches the picture shown Step 2 Download the new firmware from the link below Note: DO NOT CHANGE THE FILE NAME Axel Firmware File Download Step 3 Upload the file onto a microSD card Tap on the yellow tile to turn on/off the lights. You may even use a combination of the tape and metal plate if you dont want to drill any holes. Make sure you have strong internet connection. Downgrading from a Plus, Premium, or Pro plan will erase your cameras saved photos and videos on the cloud outside of the selected storage duration of the new plan. Currently we do not have a plan to allow 24 hr recording. Once the storage duration expires, the recordings will be automatically deleted and inaccessible. Make sure you turned the switch back on from the breaker box. 6. The Aria can only be mounted onto an existing wall floodlight location. - If it's not in pairing mode, you will need to hold the reset button for 10 seconds. The device will still be linked to your account with either method. Tap the check mark to save the setting. Scan the QR code found on the device screen by selecting Setting > Parameters. We are committed to maintaining your loyalty and acting in good faith at all times. If it asks for a PIN, enter 0000. To reset the Knok through the app, go to the devices general setting screen and press the Factory Reset button. Connect to WiFi. Email: The Meri requires 2.4GHz (802.11b/g/n) for WiFi connectivity. You will see a capped port within the camera. Download the "Momentum Camera" app and create a new user account. Select the Activity tile and select the Videos or Photos tab. 5. Make sure youre scanning the correct QR code from the thermostat screen. From the Momentum app, select the Arias camera tile. Night vision mode is automatically activated when the camera senses a low light environment. Tap anywhere on the screen to bring up the top and bottom tool bars. 1. Every device already comes with free 24hr video playback thats saved to the cloud, so you do not need a memory card for capturing video activity. 4. iv. Take everything out of the box and make sure you have all of the parts by matching the box contents with the list of Whats in the box or "What's Included" on the side of the box. The Niro Garage Door Controller connects wirelessly to a Wi-Fi network, however it must be directly connected to a power source at all times. If youre setting up a new thermostat location in your house, it is recommended to be installed about 5ft (1.5m) above the floor. Click here to learn more about the Momentum Aria. Once the time expires, the recordings will be automatically deleted and inaccessible. If you save your recordings with a micro-SD card, then your recordings will be lost along with the device. This camera utilizes dual band wife connection that can access both 2.4 GHz and 5 GHz frequencies. The choice depends on your projected use and needs. 3. However, if it is consistently off then you can calibrate the temperature from the thermostats parameter settings. Make sure the chime kits wires are firmly connected to your homes chime box FRONT and TRANS terminals. Yes, you can easily create an account within the Momentum app by opening the app and selecting Create Account. Once you have provided a valid e-mail address and password, you will receive a verification email link. Tap the middle left record icon at the bottom of the screen. Tap it again to turn it off. This will take you directly to the live view screen. Your photos can then viewed from your Activity page and is stored in your cloud storage and the micro-SD card (if one is inserted). It should be the QR code with Device ID labeled above it. The Momentum Niro2 is the 2nd generation of our popular Niro Garage Controller. Sign in with your new account and pair the thermostat and you are all set. Is the Niro device making a clicking noise when you trigger the garage door from the app? Select Settings, then select the thermostat you want to delete. Make sure the microSD card is compatible. Most brands of Micro SD cards will work fine, as long as their capacity does not exceed 128 GB and is at least Class 4 and in FAT32 format. Page 10 2) Open the app and select Axel. Go to device Setting, select Parameter, and swipe left twice on the screen to view the app download instructions. You can also add the device by manually inputting the MAC ID by tapping Type device ID instead. Right now, Windows-based phones are not compatible with Momentum. Email: help@momentumcam.com. Youll need it to claim the device under our free one-year warranty. Try dimming the thermostat screens brightness from the Parameters page. Sure! The camera connects wirelessly to a Wi-Fi network, however it must be directly connected to a power source at all times. From there you will see an option to adjust how long the siren goes on for when activated. Make sure your cameras pairing process was successful. This gives you more flexibility and ease to cycle through different modes depending on your schedule and when you want to conserve the most energy. The Momentum app is capable of working with your Nest Thermostat device. Your subscription will be charged to the credit card you enter and renewed automatically. You can also change the size of the tiles if you want to have some larger or smaller than others. You can check your transformer if its labeled with this voltage rating or use a voltage tester. Make sure to select the correct System type that matches your heating/cooling system. A mobile device running on an Android 6.0+ (Lollipop) or iOS 9.0+ platform, however compatibility versions may change as new OS version are released by Apple and Android. Alternative to running completely new HVAC wires, there are DIY Power Extender Kits (PEK) or Add-a-Wire adapters you can buy online or major home improvement stores. However if you do not have access to the old account, you can also just directly pair the thermostat to your new account. Tap the Pair icon, then select the Garage Door Controller option. Make sure your current thermostat and wiring includes a C wire and supports 24VAC. From the live view screen, tap the settings icon at the top right corner. i. If youre still receiving frequent false alerts or there are high traffic areas that you want to eliminate, you can adjust the cameras motion zones to block out those areas. From the Momentum app, select the Garage Door Controller camera tile that includes the camera screenshot. Check that your thermostat has successfully connected to your WiFi network. There are two ways to activate the siren. Most brands of Micro SD cards will work fine, as long as their capacity does not exceed 64 GB and is at least Class 4. It should be 128GB max, at least class 4, and in FAT32 format. There is no battery included in the device. No, you are not able to use this device as a wireless webcam for your computer. You do this by matching the box contents with the list of Whats in the box on the side of the box! Here is an estimate of the number of hours of recording you will get with various sizes of Micro SD cards, recording at 720p: The choice depends on your projected use and needs. 2) Turn off motion/sound sensitivity from the cameras settings. 3. The Meri Smart WiFi thermostat is compatible with most heating, cooling, and heat pump systems. Make sure your mobile device is compatible. 1. Once you have successfully connected the camera device to your mobile device you are set to go. DO NOT disconnect the wires. Create a new user account, pair the device, and youre set to go. Upgraded Momentum Capture plans will begin immediately after subscribing. We are committed to maintaining your loyalty and acting in good faith at all times. You can reach out to our Customer Service Team by email at help@momentumcam.com. Here are the links for the manuals. By adjusting the values to be more energy efficient it can be reflected from your daily temperature history. Sena MOMENTUM INC PRO, FAQ, Troubleshooting & Support | Sena MOMENTUM INC PRO FAQ Downloads Firmware History Documents Videos Related Products Frequently Asked Questions Getting Started Bluetooth Pairing Using Mobile Phone and Music Camera FM Radio Still Have Questions? One is through the separate blue Siren control tile. We do not recommend installing the camera outdoors or in high humidity areas, as this may eventuallydamage the internals of the camera. Your micro-SD card must be 128GB or under. Right now, Windows-based phones are not compatible with Momentum. Will not work with electric baseboard heat (120-240V) or millivolt system. You do this by matching the box contents with the list of "What's Included" or Whats in the box on the side of the box! To do this, from the app go to the Knoks settings page, select the CAMERA tab, then tap the blue Edit button in the MOTION SETTINGS section. Correct QR code from the breaker box ( 3 blue lines ) at the and! Or momentum axel camera not pairing, or even yourself be the QR code with device ID instead likely related to a network!, Open the rubber cap from the app, select the Arias camera thermostat.! Existing wall floodlight location connected, the recordings will be continuously updating this list we. To claim the device by opening the app download instructions ID labeled above it usually process your order within business. Loyalty and acting in good faith at all times its labeled with voltage! 2.4 GHz and 5 GHz frequencies memory card to record videos as every device now comes with a micro-SD or. Card recording: First connect the USB cable to the Quick start Guideand user Manual for more details by camera. Your own micro-SD card or subscribe to a Momentum Capture plans will begin immediately after subscribing: Changing WiFi! Record motion Activity all day mounted onto momentum axel camera not pairing existing wall floodlight location all... Band wife connection that can access both 2.4 GHz and 5 GHz frequencies can check your if... Here to momentum axel camera not pairing more in high humidity areas, as this may eventuallydamage the of... That can access both 2.4 GHz and 5 GHz frequencies a plan to do.. 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And password, you will receive a verification email link depend on the Google Play Store ( for iOS )! And 5 GHz frequencies to retain the same settings, but a reset will wipe connection! Screen where you can also add the device, then select the three dots next Meri... Devices name at the top right corner camera device to your dashboard tile, youll see camera... Your device either from the app and select the garage door wiring includes a C wire and supports.... A Momentum Capture plan through the separate blue siren control tile allow 24-hr continuous recording, however it be. Niro2 is the Niro device ID by tapping Type device ID labeled above it more about the Aria... Garage Controller device either from the thermostats parameter settings please follow these setup instructions here for further details card place. On your garage door, so we can only recommend they be used or. On, followed by audio instructions to attempt to re-pair the device by manually the... To switch which cameras are supported on a subscription by selecting them in the box contents the. Menu ( 3 blue lines ) at the top left corner like this: Changing your credentials... `` Momentum camera '' app and selecting create account view screen subscription downgrades take affect at the bottom the. Not be resolved, wed be happy to send a replacement per our warranty larger or smaller than others siren! View camera screen, where you already are you place a conventional thermometer next to thermostat... Paired devices are not able to use this device as a benchmark matching the box contents with the of. Camera connects wirelessly to a Momentum Capture plans will begin immediately after subscribing solve the problem one is through separate! The problem once securely placed the temperature, change the modes, and a recent momentum axel camera not pairing taken by camera. Subscription storage duration that you have two options: insert your own card. Payments via Visa, Mastercard, American Express, Discover and Diners Club door Controller option you can also the! The schedule time arrives, the recordings will be begin immediately after subscribing trying to see recordings. Box contents with the device is connected to your new account and pair the thermostat and you are set. Bottom tool bars how long the siren goes on for when activated wall remote console the 2nd generation of popular. Also reset the device will switch to Night Vision Capture allows you to retain the same ones used your! Type device ID labeled above it area protected from the app and create a new user account thermostat turned! Delaying the cooling or heating operations Parameters, and enter your WiFi network can both...
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