They must stay inside the cabin when not used and never block escape routes. We store these images for a short time in case they are needed by investigative authorities. 3.3 What if I want to upgrade my standard air arrangements? This means that if you purchase a Celebrity Cruises flight inclusive cruise holiday (where flights are arranged by Celebrity Cruises Inc. or RCL Cruises Ltd), in the unlikely event of our insolvency, the CAA will ensure that you are not left stranded abroad and will arrange to refund any money you have paid to us for an advance booking. Until that point, your monies are not protected by our ABTA membership or any other arrangement. In the event of unavoidable and extraordinary circumstances means that we cannot guarantee your timely return home from your cruise holiday, Celebrity Cruises shall be responsible for necessary accommodation for a period not exceeding three nights per traveller. Please advise us in writing of any special requirements you may have at the time of booking e.g. For those with disability or reduced mobility we will seek to ensure comfortable travel through airports, piers and on board by liaising with airlines, port agents, hotels, transport companies and of course our ships to make any reasonable and necessary arrangements for assistance for genuine medical reasons. Cookies are used on this website. For example, guests can bring some items such as baseball bats, hockey sticks, surfboards or skateboards with them, but these should be kept on the stateroom at all times. Please also note that where guests who are travelling together but booked on different booking numbers, we cannot guarantee that we will be able to book the same flight itinerary, as this is subject to availability. Alcohol seized from minors will not be returned. Key rights under Directive (EU) 2015/2302 shall be available for your review at, https://www.celebritycruises.com/gb/eu-package-notice/key-rights, GUEST HEALTH SAFETY AND CONDUCT POLICY, AND OTHER POLICIES, It shall be a condition of boarding and remaining on-board any of our ships that all guests throughout their stay comply with our Guest Health Safety and Conduct Policy (Guest Conduct Policy). In the event that our authorised travel agent becomes insolvent after we have issued our confirmation invoice, then all monies you have paid to that travel agent for that cruise only holiday are protected by our ABTA membership. Some flights will involve a change of aircraft. Access Travelustaad.com and you will see the user interface available for flight booking. Although they vary from port to port, they are usually the same size as airport screening machines. In some cases, where neither we nor the supplier are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought or a suitable alternative (at no extra cost to you.) Cruisers' Choice Awards! The provisions of the Convention relating to the Carriage of Passengers and their Luggage by Sea 1974 as supplemented and/or varied by any other applicable legislation from time to time in force including, but not limited to Regulation (EC) No 392/2009 (together The Athens Convention) applies to your cruise as well as the process of getting on and/or off the ship. 11 November 2022. Our own processes and procedures change in line with those policies. P&O: As many pieces of luggage as you . Guests affected by reduced mobility, disability or a medical condition should advise us of how this may affect them and where appropriate, such guests should consider travelling with someone who can provide necessary assistance. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable). If we become aware of any material alterations to resorts/area information and or such outside activities, which can reasonably be expected to affect your decision to book a holiday with us, we will pass on this information at the time of the booking, though we cannot guarantee to do so. Our ports were Grand Cayman; Cartagena, Columbia; Colon, Panama; Rooatan, Hondurus; Puerto Limon, Costa Rica and Cozumel, Mexico. Terms and conditions for those travelling in a group are different to those that apply to individual bookings. On every Celebrity Cruises ship, we are committed to providing every guest with a cruise holiday that is excellent. Matches and normal lighters are allowed onboard. force majeure as defined in section 5.10. We will not be deemed to have unduly delayed advising you of the cancellation (i) 20 days before the start of the package in the case of trips lasting more than six days, (ii) 7 days before the start of the package in the case of trips lasting between two and six days and (iii) 48 hours before the start of the package in the case of trips lasting less than two days. Celebrity Cruises may charge a reasonable fee for such services. You can ship your extra luggage with Eurosender and travel stress-free. Please check our website for full details. You should receive a confirmation invoice and an ATOL Certificate if your holiday includes flights issued by the travel organiser showing that they are responsible for providing all elements of your holiday. Luggage tags will be available at the pier for guests who prefer to use this service at the terminal prior to boarding. For ships originating in North America, the minimum drinking age is twenty-one (21). Tel: 020 3117 0500 or www.abta.com. Full details of onboard facilities with age restrictions are contained within the Daily Programme, which is available from the Guest Relations Desk. Cruise lines do tend to let you bring a lot more luggage than an airline would, but certain ships do still have restrictions on luggage weight and amount. By using, participating in, engaging, or booking a shore excursion you accept these risks and agree that Celebrity Cruises, Carrier, its employees, directors, agents, contractors and third party operators are not liable to any claim you, your dependents or legal representatives (except where we have been negligence) for, breach of contract or statute or statutory duty resulting in personal injury or death, any direct/indirect or consequential loss or damage including without limitation of financial loss (such as loss of profits or use of capital or revenue or otherwise),or for any punitive, exemplary, special or incidental loss or damage whether such liability arises in contract, tort , equity, from its supply of the shore excursions. The exclusions and limitations of liability of Carrier set forth in the provisions of these Booking Conditions, as well as all rights, defenses and immunities set forth herein, shall also apply to and be for the benefit of certain designated third party beneficiaries which include the parent, subsidiary, affiliate, and successor companies and assigns of all the entities identified in this Section; the officers, directors, employees, agents, crew and pilots of all the entities identified in this Section, and any agents, independent contractors, and all concessionaires, physicians and medical personnel, retail shop personnel, health and beauty staff, fitness staff, shore excursion providers, tour operators, shipbuilders, manufacturers and designers of the Vessel or Transport, and/or installers of all component parts, launches, appurtenances, craft or facilities, whether provided at sea or on shore, belonging to the Vessel or any substituted ship or Transport, or owned or operated by its owners, operators, managers, agents, charterers, contractors, concessionaires or others; as well as owners and operators of all shoreside properties at which the Vessel or any substituted ship or the Transport may call. You must ensure that you are medically and physically fit for travel, and that such travelling will not endanger yourself or anyone else. Fly-cruise package: one bag under 20 kg or following the airlines' luggage policy. . Again, it varies from airline to airline. This will also be the case where any property is damaged, delayed or lost whilst not on board or getting on or off the ship but using other services (apart from air travel) which form part of the holiday we have contractually agreed to provide. Guests assume full responsibility for understanding all local authority rules related to drone usage and for obtaining any required permissions for drone operations. Please make sure you know your stateroom number and room location. Any such change will not entitle you to cancel or change to other arrangements without paying our normal charges. Recommended Posts. Yes. Where such letter is required, the letter must authorise the travelling adult to take the minor/s on the specified cruise and must authorise the travelling adult to supervise the minor, sign applicable sports waivers and permit any medical treatment that must be administered to the minor which in the opinion of the treating doctor needs to be carried out without delay. Recently many airlines have reduced the number of free pieces of checked baggage you can take on transatlantic flights. Guests who violate any alcohol policies, (over consume, provide alcohol to people under stated age above, demonstrate irresponsible behaviour, or attempt to conceal alcoholic items at security and or luggage check points or any other time), may be disembarked or not allowed to board, at their own expense, in accordance with our Guest Conduct Policy. The Disney Mom's Panel (which is an "official" voice of Disney) has this to say about baggage allowances: According to your Disney Cruise Line contract, guests can bring two suitcases per person on board plus a carry-on bag which can not exceed 22" wide, 14" high and 9" deep. That might typically be one carryon and one checked at no more . In this event, you will be required to pay any outstanding balance due (if any) directly to us (or any other travel agent nominated by us) in accordance with these booking conditions in order to receive your holiday. I'm an overpacker, to say the least, I usually have three bags (1 big (has been 70 pounds before), 1 medium and 1 small) for a cruise, doesn't matter if it is 7 days or 11 days and have never had a problem with any cruise line as far as too heavy or too many or with storing the luggage in the cabin. Free shipping Free shipping Free shipping. If you fail to follow this complaints procedure, your right to claim the compensation you may otherwise have been entitled to may be affected or even lost as a result. These dimensions are meant to be a guideline. You may book a Celebrity Cruises cruise-only holiday in conjunction with other services (such as flights, on shore accommodation and/or ground transfers) which are arranged or provided by a travel agent or tour operator (travel organiser) with whom you book. ; Select (150 to 299 points). You will need to have your booking ID and date of sailing to hand or, if we have already received this information from you at the time of booking, verify that the details we are holding are complete and accurate. We both agree that any dispute, claim or other matter arising out of or in connection with your contract or your holiday with us will only be dealt with by the Courts of England and Wales. When we talk about circumstances which are outside our control, we mean any event which we or the supplier of the service in question could not have predicted or avoided even after taking all reasonable care. If flights are involved, then the airline' luggage policy will apply. The time limits for notifying any loss, delay or damage, are as follows: Any damage or delay, which is apparent, must be notified to ourselves and the supplier of the service concerned (if it is not us) before or, at latest, at the time of departure from the ship or, for other services, whilst using or at the end of using those services. Please note, that for any of our ships sailing from a port in the US or Canada, the minimum age for the above policy will be twenty-one (21). The only exception is assistance dogs, which must travel with the proper documents, such as an Assistance Dogs ID book (for the UK). Cruises Cheap Flights Asia & Middle East Australia & New Zealand . All the flight inclusive cruise holidays in our brochures and on our website are financially protected by the ATOL scheme under our applicable ATOL number. If you use our website to build your own package (see question In General Information What is a build your own package?), add components to a standard cruise only or standard fly/cruise package, you may be required to pay a higher non-refundable deposit. The Celebrity Cruises drone policy also says that guests are responsible for preparing the necessary paperwork to make sure their drones comply with the local legislation of every destination country. ; The good news here is that you can be recognized at the program's first tier . In these Booking Conditions, you and your means all persons named on a booking and we, us, ourselves and Celebrity Cruises means either Celebrity Cruises Inc. or RCL Cruises Ltd trading as Celebrity Cruises as will be determined as being the Carrier under these Booking Conditions. Singapore Airlines have a 29 Per kilo excess baggage allowance. It included the classis drink package. To book your chosen holiday, contact one of our Personal Cruise Consultants on 0344 493 2043 (calls cost 7p per minute plus your local network access charge), book online at https://www.celebritycruises.com/gb or visit one of our authorised travel agents. We shall notify you and seek your consent prior to confirming your booking of any variation in any published booking terms, including changes to your deposit or cost of travel. Boarding times can vary by itinerary and by stateroom number, please check your e-docs. Please note that any sensitive personal information you provide to us will be treated in the strictest confidence. We LOVED it. You can ship all this. In this case, you will have to pay cancellation charges as set out below (see section 1.11 below). If 3 or more consecutive sailings are booked, then we will collect a deposit for each of the cruise segments. FORBIDDEN ITEMS. Not meeting any special request for any reason will not be a breach of contract. In the event of our liability for damage and loss to baggage, where baggage is deposited with the ship, this is limited to 3,375 (approximately 3,200) and for damage and loss to cabin luggage this is limited 2,250 SDRs (approximately 2,100). I understand there could be up to 4 "formal" nights on our cruise, guessing they will be on the only 4 sea days on the trip. Of these, Sky Princess is the newer ship, having first launched in 2019. The booking transfer fee is 75 per guest which is limited to the first two guests on a booking, therefore any additional guests on the booking will not be charged as well. For build your own package guests, apart from the services relating to shipboard services as set out above, what is included will be as per your selection only. If you are interested in bringing an assistance or guide dog with you, we recommend you contact the cruise line before boarding to make sure all is in order. For any claim involving death or personal injury or delay of or loss of or damage to luggage the only liability we have to you is in accordance with The Athens Convention. Restrictions apply and this policy is subject to change without notice. Jet2.com flies to Geneva from most major UK airports. Celebrity Cruises and the Master of the ship have the right to omit or substitute any port(s), call at any additional port(s), vary the order of call for ports, change the time of arrival at, departure from or time spent at any port of call, deviate from the advertised itinerary in any way or substitute another ship. A seven-night stay at Residence Le Quartz in January or February 2023 is priced from 143pp based on four people sharing a studio with a sleeping alcove. Please note, we reserve the right to strictly enforce the luggage allowance limitation. If the particular services which gave rise to the claim or complaint complied with local standards, laws and regulations applicable to those services at the time, the services will be treated as having been properly provided. You must give your booking reference number and full details of your complaint within 28 days of your return from holiday unless a different time limit applies to your claim see sections 2.1, 2.3, 2.4 and 5.8 above. They will advise you on how this information can be provided or verified. Where applicable, and where we are in a position to notify you, this information will be shown on your Confirmation Invoice. Vueling Airline's overweight and excess baggage charges 2022. Domestic cruises to North Queensland. You must participate in and follow the processes we put in place, including health screening and testing, to prevent the spread of COVID-19 onboard. Since you are being the pack mule it can weigh anything that you want it to. The following Booking Conditions together with our General Information and the Guest Conduct Policy available at www.celebritycruises.com/gb form the basis of your contract. Posted September 20, 2010. purplethorn. These fees are detailed in section 1.11. However, generally a standard fly/cruise package price includes the following: full board accommodation and entertainment* on board ship; drinks, wifi and tips, return international flights and connecting flights (where applicable); UK departure tax; port and airport transfers to and from the ship and the provision of representatives at some overseas arrival airports on standard departure dates and all relevant taxes excluding those set out below. You are generally entitled to ask us (by letter or e-mail) what details of yours are being held or processed, for what purpose and to whom they may be or have been disclosed. Any claims covered under The Athens Convention must be made within the time limits set out in The Athens Convention. Celebrity Xpedition Class bookings may also operate different deposit and cancellation policies, full details will be provided at the time of booking for both onboard bookings and Celebrity Xpedition Class bookings. Celebrity Cruises assumes no liability for guest drones that may be confiscated by local authorities for violating local laws or for any accident or injury resulting from a guest drone flight.3. If you are over 21 years of age, you are allowed to bring with you One (1) 750ml bottle of unopened wine or champagne per person. You acknowledge and agree that, by their very nature, the recreational activities that you are participating in can be dangerous with inherent risks, dangers and hazards, and personal injury (and sometimes death) can occur and you agree to assume and accept all risk of personal injury or death which may occur. Cheap flights from Karachi to Beijing. Please tell us about any special needs you may have so we can advise you of the suitability of the selected holiday. We cruised on Celebrity Equinox out of Fort Lauderdale last year and loved it. Our descriptions may refer to activities that are available in the ports you are visiting. Please check your travel documents if you are booked on to a multi-sector flight for allowances. 4.3 What about Special Services/Requirements? Still, there are many forbidden luggage items onboard Celebrity Cruises and other restrictions that passengers must consider before preparing for the journey. There is a corkage fee of $15 if you want to consume it at dinner or a bar. The time limits for notifying any loss, delay or damage, and the maximum amount which will be payable by us or the supplier concerned, are as follows: Any damage or delay, which is apparent, must be notified to ourselves and the supplier of the service concerned (if it is not us) before or, at latest, at the time of departure from the ship or, for other services, whilst using or at the end of using those services. Some medical assistance and some special meal requests may incur a charge by the airline, which will be invoiced accordingly. Ages 3 through 17, with age-specific sections. Please review the Guest Conduct Policy at https://www.celebritycruises.com/gb/terms-and-conditions or contact your local booking office for further details in advance of travel. We aren't formal people (Aussies rarely are :p) and aren't intending to use our limited. Proof of legal guardianship is also required where there is a minor travelling with their legal guardian. Please note that items left behind may be destroyed. Celebrity Cruises Guest Conduct Policy may be enforced, up to and including disembarkation, if a guest violates any alcohol policy. If you have a special request, please give details in writing to your travel agent or us (if booking directly) at the time of booking. If you are in difficulty while on holiday and require assistance with health services, local authorities or consular assistance, please call us on +44(0) 1932 834127 for information (calls cost 7p per minute plus your telephone network charge. This will be the case even if the services did not comply with the laws and regulations of the UK, which would have applied had those services been provided in the UK. We may also be required, either by law or by applicable third parties (such as Immigration Authorities) to disclose your details for various reasons; for example, in the interests of protecting national security. Drones used on the ship will be confiscated till the end of the cruise. Celebrity will take care of the rest. Except for flight inclusive bookings, all monies you pay to one of our authorised travel agents for your holiday with us will be held by the agent on your behalf until we issue our confirmation invoice. If your baggage or personal property is lost, stolen, or damaged, the plan may cover up to $1,500. For guests wishing to make a significant amendment to their booking outside of 69 days from departure, such as changing the ship, sail date, flights or brand, please note that a booking transfer fee is applicable. Company Information Celebrity Cruises Inc. doing business as Celebrity Cruises is a subsidiary of Royal Caribbean Cruises Ltd, a registered Liberian company with principal place of business at 1050 Caribbean Way, Miami, Florida, (company Number C-59735). 2.7 Are there any formal health requirements? Please note that these excursions are owned and operated by local operators who are independent third parties. A Classic Non-Alcoholic Package starts from $18pppd and includes the likes of fresh-squeezed juices, premium coffees and teas, and bottled water. If a guest that is below the minimum age limit to consume alcohol onboard has a birthday during a cruise itinerary that would then mean they meet the minimum age limit for consuming alcohol, they must notify the Guest Services Desk and provide evidence in the form of their passport as proof of age in order to allow the Guest Services Desk to update their details and permit them to purchase alcohol onboard. https://www.celebritycruises.com/gb/privacy-policy. Alcoholic beverages, illegal drugs, flammable liquids, explosives, and dangerous chemicals will not be returned. Sometimes the ATOL Certificate we supply to you may state that the flights are yet to be assigned, in which case, as soon as your flights are allocated, a new ATOL Certificate will be issued to you. We will not be responsible for any injury, illness, death, loss (for example loss of enjoyment), damage, expense, cost or other sum or claim of any description whatsoever which results from any of the following: The act(s) and/or omission(s) of the person(s) affected or any member(s) of their party; or, The act(s) and/or omission(s) of a third party not connected with the provision of your holiday and which were unforeseeable or unavoidable; or, An event or circumstances which we or the supplier of the services could not have foreseen or avoided even if taking all reasonable care; or, The act and/or omission(s) of any person(s) who at the time of the alleged act or omission was not acting lawfully and performing duties or services on our specific instructions, and/or within the course of either their employment or their engagement directly by us; or. From time to time we may be required to collect personal information relating to you and your party to pass on to the U.S. Immigration Authorities, equivalent government bodies in other countries and air carriers. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Any delay in providing us with these details will prevent us from being able to issue tickets. When this information is provided at the time of booking or subsequently, it is subject to change (including the substitution of non-scheduled flights for scheduled air services and/or re-routing of air travel due to scheduled air services being withdrawn or changed or being unavailable). In certain limited circumstances, we are entitled to refuse your request. For the avoidance of doubt, where your travel agent makes all the arrangements for you and such arrangements involve services supplied by suppliers other than ourselves we will not have any contractual liability to you in these circumstances. Additional policies for groups are located in the Appendices of the Travel Agent Guide and are enforced without exception. In conclusion, I must say the actual enforcement of the company's alcohol policy looks somewhat uneven. At Celebrity Cruises, we pride ourselves on the quality of our staff. Baggage Protection. Please note that we are not always able to offer a direct flight to our guests as this is subject to the airlines schedules and availability. In 2022 her newer sister ship Enchanted Princess did sail from the port, but she has been relocated for . Except as set out below, our ships have a limited number of accessible staterooms, equipped with features designed to help guests with a mobility disability or other disability who may find a non-accessible stateroom restrictive. This policy is designed to ensure that all guests are able to participate in a safe and enjoyable cruise vacation and, as such, the Guest Conduct Policy sets forth standards of conduct for guests to follow throughout their Royal Caribbean International cruise vacation, including transfers to and from ships, inside terminals, while on-board, at ports of call, during shore excursions and at our private destinations. If you have booked a cruise-only holiday with us you should expect to receive from the travel agent a confirmation invoice issued by us, which shows that we are responsible for the cruise part of your holiday only. Except where expressly permitted by the Data Protection Act 1998 or the General Data Protection Regulation (as applicable) and any associated legislation, we will only deal with the personal details you give us as set out above unless you agree otherwise. So, if you go for the absolute limit of 50 kg. Subject to the above, we and the airline will only be liable for destruction or loss of, or of damage to, checked luggage on the condition only that the event which caused the destruction, loss or damage took place on board the aircraft or during any period within which the checked luggage was in the charge of the airline. Whilst we always endeavour to avoid changes and cancellations, we must reserve the right to do so. It is confusing, but what Carnival is saying is this: 1. 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